September 5, 2023
Posted by:
Jim Henderson

We receive the question often, what makes you reliable movers or "white glove movers", compared to other moving companies? Here is a checklist comparison and a series of questions to ask when evaluating movers for you and your family.


Professionally Trained –art and wine handling by top professionals in the US

Tenured Staff – average staff has over 10 years with us

100% Satisfaction Guarantee

Over 100 Years In Business

No Registered Complaints With Regulatory Agencies

On Time

Full Support Staff – Client relationship liaison, full-time warehouse staff, etc.

Warehouse 100% Solar/negative carbon footprint

On Budget

Staff is Fully Vetted and Highly Trained Before Going Into the Field

“Clients” Not Customers – Clients are for life, customers are “one and done

No Sales Staff – We don’t “sell” moves

Staff Are Fully Covered with Workers Comp

Fully Licensed with All Regulatory Agencies

No “Third Party” Selling of Jobs

All Jobs Have “Senior” Staff Leader

Never Use Temporary Labor

Always Uniformed, Neat and Clean

Do Not Need to Rely On Price to Get Business

98% Repeat and Direct Referral

Does Not Rely on High Advertising to Get Business

Highest Paid Staff in the IndustryComplete Benefits Packages For Tenured Staff


Often Are “Third” Partied – Job Is Sold to Another Company

Rely On Sales Team to “Sell” Jobs – Paid a 8-10% Commission

Promise Lowest Rates

Often Will Charge More Than the Quoted Estimate and Hold Load “Hostage” Until Higher Rate is Paid

High Turnover Of Movers – Average Tenure is less than 6 Months

Almost Always Show Up Late For Pickup/Delivery – Sometimes Days/Weeks From Scheduled Dates

Many Movers Are “Contracted” Labor – Means No Workers Comp…

Homeowner is Liable for Injury

Commercial Space is Very Expensive So, Many Companies Do Not Have Their Own Storage

No Support Staff, Just a “Dispatcher”

Often Not Licensed and Not Their Own Vehicles

No Professional Training

Will Not Follow-Through on Damage Claims

Damages Very Common

Always Multiple Filed Complaints With BBB and Other Regulatory Agencies

Price is Number One Selling Point

Rely Mostly on “Non-Repeat” Business

Not Concerned About Environment

Pay Low Wages to Movers

Offer Few, If Any, Benefits

Reliable Movers

So, what does all this mean? First of all, it is easy to see that a William C Huff team is considerably more experienced and trained. Next is that there is ZERO liability to the home owner when our staff is at their residence. In the unlikely event that a worker is injured while on a homeowner’s property, there is the potential that the person will file a claim against the homeowners’ insurance policy and, that the insurance will settle because there is no workers comp to subrogate to. Having an unlicensed and uninsured worker of any nature in one’s home is not a good idea, especially if those workers are carrying heavy objects that could cause an injury.

Experience & Investment in Staff Makes for Reliable Movers

Since the William C Huff staff has an average of more than 10 years’ experience, there is less likelihood for damages to occur. For example, if a couch gets torn or a table gets scratched then there is the hassle of trying to get it repaired and, trying to get the moving company to pay for it (always stressful and unsatisfying). Since damages are very rare with William C Huff, it is never a problem to take care of the issue promptly and without complications.

Ultimately, when considering who to choose for handling your household possessions, it should not be primarily based on “competitive” price, especially in this fast paced, no accountability society where companies have to be so competitive that they cannot possibly compete without compromising significant quality of service. Reputation, experience and a 100% satisfaction guarantee is only offered by the William C Huff Companies because it consistently has been delivering exceptional experiences for over 105 years. Although we usually cannot be the “best competitive price”, we can always deliver more than what our clients normally expect....we guarantee it. We hope this checklist is helpful if you are looking to make a move soon.

Reliable Movers Coverage Map

Coverage map for our reliable movers residential moving services

William C. Huff Companies is committed to simplifying the complicated maze of moving and storing your priceless possessions. With over 40 full-time, tenured, and highly trained staff, you can be assured that your move will be handled smoothly and professionally, from the first phone call until the last box is unpacked.