Privacy Policy
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This Privacy Policy governs the manner in which William C. Huff Companies collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.williamchuff.com website ("Site"). This privacy policy applies to the Site and all products and services offered by William C. Huff Companies.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider's utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
William C. Huff Companies may collect and use User's personal information for the following purposes:
- To improve customer service
- The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We may use the feedback you provide to improve our products and services.
- To process payments
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To share your information with third parties
- We may share or sell information with third parties for marketing or other purposes.
- To run a promotion, contest, survey, or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
- We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Purposes for which we process Personal Data and the legal bases on which we rely
We collect and process your Personal Data (including, where legally permissible, special categories of Personal Data) for the following purposes and relying on the following legal bases:
Providing our websites (including our social media pages)
We process your Personal Data to operate and administer our websites and to provide you with the content you access and request
Our legitimate interest in providing online content to our customers and prospective customers regarding our service offering and related information
Improving our website(s)
We process your Personal Data to analyze overall trends and help us improve the user experience on our websites
Our legitimate interest in providing a relevant and well-functioning website for the benefit of our website visitors
Promoting the security of our websites
We process your Personal Data by tracking use of our websites and verifying and investigating activity
Our legitimate interest in promoting the safety and security of our websites and in protecting our rights and the rights of others
Displaying personalized advertisements and content
Processing Personal Data
We process your Personal Data to conduct market research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests
Our legitimate interest in advertising our products and services or, where necessary, to the extent you have provided your prior consent
Please see Section 10 below, to learn how you can control the processing of your Personal Data by William C. Huff for personalized advertising purposes
Registering visitors
We process your Personal Data, including registration information and associated non-disclosure information, for security reasons
Our legitimate interest in protecting our offices, staff, visitors and our confidential information against unauthorized access
Managing event registrations and attendance
Processing Personal Data
We process your Personal Data to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you
Where you explicitly consent, we also may process your biometric Personal Data to facilitate event registration and for security reasons
Performance of a contract or where we receive your explicit consent
Ensuring the health of our visitors and employees
We process your Personal Data (which may include special categories of Personal Data) (where legally permitted) during office visits and at events during the COVID-19 pandemic to ensure the health and safety of our visitors and employees
Consent and explicit consent or in our legitimate interest to ensure the health of our employees and visitors where necessary for reasons of public interest in the area of public health
Ensuring the safety and security of our employees, events and premises
We process your Personal Data where necessary based on a credible threat to our employees, events or premises
Our legitimate interest in protecting our employees, events and premises
Sending communications
We process your Personal Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS or push notifications, information about our products, news or events) about us, our affiliates and partners
Our legitimate interest in conducting direct marketing or where you have provided your prior consent (please see Section 10 below to learn how you can control the processing of your Personal Data by William C. Huff for marketing purposes)
Recording phone calls
We process your Personal Data, including recording phone calls (in accordance with applicable laws) for training, quality assurance, and administration purposes
If required under applicable law, we will give you the option to object to a call being recorded
Consent or our legitimate interest in maintaining the high quality of our phone calls with users
Handling contact and user support requests
We process your Personal Data, if you fill out a “Contact Me” web form or request user support, or if you contact us by other means including but not limited to via phone
Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you
Providing our services
We process your Personal Data to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use
Necessary for the performance of a contract or our legitimate interest to provide and administer our services
Developing and optimizing the performance of the services
We process your Personal Data to develop, optimize, and improve the performance of the services
Legitimate interest to develop services and ensure that the services are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject
Providing personalized interactions
We process your Personal Data to customize our interactions with you
Legitimate interest to offer the best-in class services to our customers
Managing our customer and user accounts
We process your Personal Data (including Usage Data) to manage customer and user accounts generally, such as billing, customer correspondence and customer relationship management
Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts
Managing usage and licensing compliance
We process your Personal Data (including Usage Data) to assess and manage usage and licensing compliance with the applicable terms of use of our services
Necessary for the performance of a contract or our legitimate interest in managing the provision of our services to customers
Preparing internal reports and business modeling
We process your Personal Data (including Usage Data) for internal reporting and business modeling purposes (e.g., forecasting, revenue, capacity planning, product strategy)
Our legitimate interest in the management of our business operations
Maintaining our security
We process your Personal Data (including your Usage Data) for the purposes of maintaining William C. Huff’s own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may affect William C. Huff or its services
Our legitimate interest in promoting the safety and security of William C. Huff generally and to protect our rights and the rights of others
Managing compensation for employees
We process your Personal Data (including your Usage Data) for the purposes of determining compensation for William C. Huff employees, such as commission
Necessary for the performance of a contract with an employee or our legitimate interest in fairly compensating our employees
Undertaking financial reporting
We process your Personal Data (including your Usage Data) for the purposes of financial reporting
Our legitimate interest in meeting our obligations associated with the reporting of our finances
Aggregating data
We process your Personal Data (including your Usage Data) for the purposes of aggregating this information to ensure that it is no longer identifying
Our legitimate interest in minimizing the amount of Personal Data processed as part of the noted processing activity
Managing, and participating in, webinars, contests, programs, training, certifications or promotions
We process your Personal Data if you register for a webinar, contest, promotion, training, certification or a program.
In some cases where the training or certification is through your employer, we will share your Personal Data with your employer.
Some webinars, contests, programs, trainings, certifications and promotions have additional rules containing information about how we will process your Personal Data
Consent, necessary for the performance of a contract or our legitimate interest in providing the webinar, contest, promotion, training, certification or promotion
Managing payments
If you have provided financial information to us, we process your Personal Data to verify that information and to collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you
Necessary for the performance of a contract
Administering surveys and conducting research
We process your Personal Data (including, where legally permitted, special categories of Personal Data) in order to meet the goals set out in surveys or research as well as to analyze our compliance with internal policies
Consent or explicit consent (if required under applicable law) or our legitimate interest in conducting the survey or research based on its stated goals (where no special categories of Personal Data are in scope)
Collecting diversity information
We process your Personal Data (including special categories of Personal Data) to the extent you voluntarily consent to provide it to meet our broader community goals related to diversity and equality of opportunity
Consent or explicit consent (if required under applicable law)
Complying with legal obligations
We process your Personal Data (including Usage Data) when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Data to protect our rights
Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, responding to lawful requests, or for auditing purposes
If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing your personal information
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Third-party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non-personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html.
Changes to this privacy policy
William C. Huff Companies has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
William C. Huff Companies
This document was last updated on August 24, 2023